I ordered the custom foam inserts to replace the stock inserts which came with my Pelican V200 case. I received order confirmation same day, replied with a photo of how I'd like my gear custom arranged on the foam and within 4 weeks got the foam exactly how I wanted. My gear fits in nicely and is protected (4 magazines, firearm, and spot for my extra ROMEO1PRO mounted slide. Great customer service responses from Cobra to any questions I had along the way.